Customer Service

Dedicated to making a difference

FreshPoint Connecticut currently utilizes a diverse team of professionals inside and outside of the office. Each of our customers has a service professional with unique backgrounds dedicated to their account.

Our professionals have the experience to assist your chefs, nutritionists, and managers through every working day. At FreshPoint, we do not just take orders, we are a part of your foodservice team, and we care enough to do what is right for your operation.
  • Customers benefit from person-to-person relationships
  • Experienced representatives with unique backgrounds
  • Orders taken live, online, over the fax, or from voicemail.
  • Valuable, up-to-date market information
  • Special pricing programs tailored to your individual needs.
  • Customer consultation and education
  • Crisis management & Quality Alerts

"Your Success is Our Success"

More Features

You now have options to:

  • Detailed and Summarized Usage Reports
  • Invoice Credit Inquiries
  • Customized Order Guides based on day, sequence & item
  • Detailed Order History
  • Detailed Shopping Cart visualizations
  • Customized & itemized inventory sheets
  • User assignment per department
  • Unlimited e-confirmations

South FLorida:

Around the Rind is the perfect way to plan your cheese plate with a listing of Specialty and Imported Cheeses


The Chefs Toy Box is a collection of weekly specials and unique items.